Thinking on AI, strategy and changeInsights
Practical thinking on AI, systems and organisational change, written from the work.
All articles
Transformation3 min read
Why transformation stalls after the strategy is approved
The strategy was endorsed and the launch went well. A year later, little has changed. The gap is rarely the strategy itself.
Automation3 min read
Find the duplicated work before you automate anything
Automation makes a process faster. It doesn't make it better. Before you automate, find the work that shouldn't exist at all.
AI4 min read
AI readiness is mostly an organisational question
Most organisations ask whether their technology is ready for AI. The harder and more useful question is whether the organisation is.
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